Privacy Policy

This Privacy Policy describes how Feet Gold (“Feet Gold”, “we”, “us”) handles personal data when you visit our website, create an account, purchase our digital guide or related products, or contact us.

Controller: Feet Gold
Contact: hello@feet.gold
Postal address: 18/F, Tower 1, Lippo Centre, 89 Queensway, Admiralty, Hong Kong SAR (999077)

Data we collect

Depending on how you use the Service, we may process:

• Account data: name, email address, and credentials managed by our authentication provider.
• Billing and transaction data: billing address, country, tax identifiers if you provide them, payment method details as processed by our payment partners (we typically do not store full card numbers on our servers).
• Usage and technical data: IP address, device and browser type, approximate location derived from IP, pages viewed, timestamps, and diagnostic logs.
• Communications: messages you send to hello@feet.gold or through contact forms.
• Content you submit: information you choose to upload or type into the Service, where those features exist.

We do not intend to collect special categories of data (such as health data). Please do not send us sensitive information unless we explicitly ask for it.

Why we use your data

We use personal data to:

• Provide, secure, and improve the Feet Gold website and digital products.
• Process payments, prevent fraud, and comply with tax or accounting obligations.
• Authenticate you and manage your account and entitlements (for example, plans or credits).
• Communicate with you about purchases, security, or policy updates.
• Analyse usage in aggregate to improve the product experience.
• Comply with law and enforce our Terms of Service and other policies.

Legal bases (where GDPR applies)

If the EU/UK GDPR applies, we rely on one or more of: performance of a contract, legitimate interests (for example, securing the Service and understanding aggregate usage), legal obligation, or consent where we ask for it (such as certain cookies or marketing emails).

Sharing with processors

We use trusted service providers who process data on our instructions, for example:

• Hosting and infrastructure (for example, Vercel or similar).
• Authentication (for example, Auth.js / NextAuth-compatible providers).
• Payments (for example, Stripe, Paddle, Lemon Squeezy, Dodo Payments).
• Email delivery and support tools.

We require these providers to protect your data and use it only for the services they perform for us.

International transfers

We may process data in Hong Kong and other countries where our providers operate. Where GDPR applies, we use appropriate safeguards (such as Standard Contractual Clauses) when required.

Retention

We keep personal data only as long as needed for the purposes above, including legal, tax, and dispute-resolution needs. Account and billing records may be kept for a number of years as required by law. You can ask us about retention for your specific case.

Security

We implement technical and organisational measures designed to protect personal data against unauthorised access, loss, or alteration. No method of transmission over the Internet is completely secure.

Your rights

Depending on your location, you may have the right to access, correct, delete, restrict, or object to certain processing, and to data portability. You may also lodge a complaint with a supervisory authority.

To exercise your rights, email hello@feet.gold. We may need to verify your identity before responding.

Children

The Service is not directed at anyone under 18. We do not knowingly collect personal data from children.

Links

Our Site may link to third-party sites. This policy does not apply there; please read their privacy notices.

Changes

We may update this Privacy Policy from time to time. We will post the new version here and update the “Last updated” date. For material changes, we may provide additional notice (for example, by email).

Contact

hello@feet.gold
18/F, Tower 1, Lippo Centre, 89 Queensway, Admiralty, Hong Kong SAR (999077)